Hostgator is a leading hosting industry which
provides web hosting facilities for any type of website. This article is not
written to describe about its magnitude nor facilities. I have a positive
review about its service; so, I took some time to write this article to tell
Hostgator that how grateful I am about your service which immensely impressed
me. If someone is willing to start a blog or a website, this experience will
give you a great idea to select your hosting partner.
I have two positive experiences to share with
you. One is about their great customer care service and the second is about
their honesty with regard to the money they charge from us. When I started a
blog first, I wanted to start big but to be honest, my knowledge about building
a website and about hosting services was nil. Curtsey to YouTube and some
informative blog services like Shoutmeloud.com, I learnt how to build a
Wordpress website. Many bloggers positively suggested about Hostgator and I did
not hesitate to select it as my hosting partner.
Then arose the issues of my lack of knowledge,
after building up the web page, I could not see it in the browser. I tried
several things without results. Finally, I went to the support centre of
Hostgator and started a live chat with one of the customer care agents. Nearly
one hour, he assisted me to solve my every problem. He was on the wire
patiently replying to my ignorant questions. The best thing is he did not stop
until I say, thank you, it is a great relief for me; I have solved my all the
issues. I was vastly impressed about their politeness and patience until I
solved all my problems. You might think this is not a big deal, but for a
newbie blogger like me, it was a great help to continue my blogging career. Thank
you Hostgator, it was really a gator experience.
After about two years, I have completed my
project so, I closed down my website but I still had one year of hosting space
for I hired the hosting for three years. I thought not to bother about it.
Right after three years I saw a notification of PayPal transaction. I had no
idea of renewal of the package. I had faith in their customer service and
discussed directly about this matter with an agent. She clearly understood my
problem and within 24 hours I got my money refunded. Later I got to know that
Hostgator has 45 days’ money back guarantee on new packages. I felt humble
about their honesty and reliability. For a new customer, it is a great
opportunity to try their service. If not satisfied, money back guarantee is
certain. I have received the money, so I can assure about that.
That is my first hand experiences with Hostgator.
Therefore, if someone asks about a web hosting service, I would recommend
Hostgator without any hesitation. My intention of writing this article is to
promote their service as I am grateful about their service. Thank you again
Hostgator, when I start my next project, I will definitely select you as my
hosting partner.
For more details visit the website of Hostgator here.
0 Comments